Services and Facilities
AUC provides various services and facilities for students, faculty, staff, and visitors on campus.
The AUC New Cairo CIB branch currently has three automated teller machines (ATM) available on the University premises. The first one is situated on the garden level of the administration building. The second is in front of the Center for the Arts, and the third is inside the campus center’s main cafeteria.
The National Bank of Egypt (NBE) also has two ATMs, one is located on the garden level of the administration building, and the second is located at the Campus Center in Bartlett Plaza.
A Banque Du Caire ATM is now available at Pepsi Gate.
AUC clinics are available on both campuses: New Cairo and Tahrir Square. The clinics provide a number of medical services for the AUC community. All healthcare data is treated with confidentiality.
For more information about AUC Clinics, click here.
Students, alumni and staff can show their University spirit and shop at the official AUC online store. From apparel and accessories to stationery and collectibles in AUC colors. A wide variety of branded items are available online for you to choose from. The AUC Shop is open from 9 am to 3 pm, Sunday through Thursday.
For more information about the AUC Shop, click here.
A branch of the Commercial International Bank (CIB) is located on the plaza level of the administration building. CIB’s office hours are from 8:30 am to 3:00 pm, Sunday through Thursday.
There is also a branch for the National Bank of Egypt located at the Campus Center in Bartlett Plaza. CIB’s office hours are from 8:30 am to 3:30 pm, Sunday through Thursday.
The AUC Press currently operates in Cairo two bookstores, unique for their extensive English-language selection of more than 20,000 titles, their longstanding tradition of international bookselling experience, and their professional staff.
The AUC Bookstores deliver the highest quality of services to AUC students, faculty, and staff, as well as to the wider Cairo community and travelers to Egypt.
For more information about the AUC bookstore, click here.
AUC maintains an extensive bus service available to all members of the AUC community. Our buses cover 13 routes that travel between the AUC New Cairo and AUC Tahrir Square Campuses and through neighborhoods all over the city. Buses run on set daily schedules, five days a week, and limited services on Saturdays. Our comfortable coach buses have reclining seats, window curtains, and free wi-fi onboard.
For suggestions and inquiries, call the bus services hotline at +2.0127.0000.066 or send an email. Download the AUC mobile application for easily accessible bus schedules and notifications on the subscribed routes.
For more information about bus service, click here.
The Business Support Office is shaped by AUC's commitment to fulfill its obligations and responsibilities towards its students, faculty and staff members and various academic departments to advance learning through supporting the teaching and research process. The office is also responsible for informing all re-located faculty and international students of governmental regulations related to student visas, work permits, and residency in Egypt and process their issuing and renewals.
For more information about the business support services, click here.
AUC transportation department provides an on-campus cart service to The American University in Cairo (AUC) visitors in coordination with the host department to facilitate commuting on campus.
For more information about carts service, click here.
The printing and copying services unit provides quality, timely, and efficient printing and copying services to the AUC community to best support its academic programs and administrative services.
For more information about printing and copying services, click here.
The children's daycare center, "Early Years Company," located on the AUC New Cairo premises, is governed by a non-governmental organization (NGO). Priority is given to the children of the AUC staff and faculty. It is an English medium daycare and preschool for children from one year old (and walking) through five years of age only. It follows The American University in Cairo's calendar, so it is closed on the days it is closed. The daycare stays open most of the summer.
For more information about AUC's daycare, click here.
The Student Disability Services (SDS) unit provides services to students with disabilities to ensure that all activities and programs are accessible. Through partnerships with students, faculty and staff, the unit promotes self-awareness, self-determination and self-advocacy to enhance opportunities for academic success. The aim is to create a campus environment where students are viewed on the basis of ability rather than disability.
For more information about disability services, click here.
AUC fleet service is offered to The American University in Cairo (AUC) community and to different guests of departments. Visitors can reserve a vehicle and a driver for trips inside or outside Cairo.
For more information about fleet service, click here.
Food outlets are an integral part of campus life. At AUC, there are two major food courts, bakeries, coffee shops and convenience stores on campus, perfect for grabbing a coffee, eating between classes or enjoying a meal with friends. The University food services page is your access point for information about food outlet locations, operating hours, surveys and service updates, and a reference for food services policies and procedures.
For more information about food outlets, click here.
The import and export unit handles both new and departing relocated faculty and staff eligible for shipping allowance to import or export their stuff through AUC forwarding agents.
For more information about the import and export services, click here.
The Alumni Lounge is open to all AUC alumni. You will have a space on campus to meet, network, socialize and engage with fellow alumni and their guests. The lounge is located in the Administration Building, room G001 and is open five days a week, Sunday through Thursday, from 9 am to 5 pm.
The faculty lounge is for full-time and part-time faculty members, teaching fellows, administrators, and their guests. Students are not permitted as guests. In no circumstances are classes or gatherings of students with professors to be held in the lounge. Spouses with guests are also permitted. The lounge is open from 8 am to 5 pm, Sunday through Thursday. It is closed on Fridays, Saturdays, and official holidays.
For more information about the Faculty Lounge, click here.
The Student Lounge is located in The Bartlett Room, Campus Center Building.
Mail services require a thorough knowledge of postal service regulations, rates, services, and operations. Hence, mail operations are executed through highly trained staff and a timed plan to meet the needs of AUC customers.
For more information about the mail services process, click here.
AUC offers meeting spaces on the two campuses - AUC New Cairo and AUC Tahrir Square - that are ideal for academic conferences, executive classes, dinner seminars, and public lectures.
For more information about meeting room reservations, click here.
AUC Center for the Arts, First Floor Roof
Dr. Hamza AlKholi Information Center, Second Floor Roof
Prince Alwaleed Bin Talal Bin Abdulaziz Alsaud Hall, Second Floor Roof
Administration Building, Second Floor Roof
School of Sciences and Engineering, Roof
Abdul Latif Jameel Hall, Roof
Hatem and Janet Mostafa Core Academic Center, Roof
University Residences, Garden (male side)
University Residences, Garden (female side)
Sports Center, First Floor Roof
Physical Plant Compound, Garden
Campus Center, Second Floor Roof
The Digital Innovation unit at AUC serves the community by providing the technology needed to support AUC's goals and objectives. The digital innovation team is responsible for technology in all AUC premises, including student and faculty housing premises and AUC buses.
For more information about technical support, click here.
The Travel Office was established to help faculty, staff members, administrators and students with their travel plans. It handles business and personal trips, in Egypt or abroad, through our corporate deals with excellent hotels and monitors policies set by the administration for these types of travel.
The office also arranges meet-and-assist services through customs and immigration arranged at the airport by the guidelines governing the provisions of such services. (Services are available upon request for non-Egyptians only).
For more information about travel services, click here.