Mail Services
Mail Services
Mail services require a thorough knowledge of postal service regulations, rates, services, and operations, hence, mail operations are executed through highly trained staff and a timed plan to meet the needs of AUC customers.
Mail Services Process
Service hours: 8:30 am – 3:30 pm.
Delivery and pickup services: Twice a day through two mail rounds at 10:30 am and 1:30 pm.
Last couriers' request placement time for same-day collection 2:00 pm for early courier pickup at 3:00 pm.
Who we serve?
AUC departments
Staff
Faculty
Students
Alumni
Mail Types (in/out)
Regular
Registered
By hand (out only for AUC official correspondence)
Shipments of all sorts (domestic/international)
Contracted Courier Services (three of benchmark companies in Egypt)
FedEx
DHL
UPS
Mail Services Locations/Contacts
Mail main sorting office: Physical Plant, G032, ext. 4372, contact Ashraf Hebish (supervisor)
Mail customer service office: Campus Center, P020, ext. 2775 - 4148, contact Sami A.Wahab (associate director)
Tahrir Square Campus: Main building, ext. 6030
Items to be excluded from using the inter-office/business mail
- Communications of a personal nature
- Advertisements that are not official university business
- Announcements relative to the sale of personal property
- Holiday greetings, and political campaign notices
- Announcements, catalogs, sale notices from companies or individuals
Courier Service Regulations
- Liquids have some restrictions (data/safety sheet)
- Precious items are prohibited (money, gold and diamond)
- Country regulations differs (food and medication)
Outgoing Mail Preparations
- Properly Sealed
- Bundled by destination
- Transparent envelopes for printed materials
- Intercampus mail must be contained inside the especially designed envelope
Mailing Address (mandatory) to grantee proper delivery to your mail:
AUC New Cairo Campus
Dr. Sharawi – School of Sciences and Engineering
The American University in Cairo
AUC Avenue – P.O. Box 74 – New Cairo 11835 Egypt
Tahrir Square Campus
Dr. Sharawi – Department name
The American University in Cairo
113 Kasr El-Ainin Street P.O. Box 2511 –Cairo 11511 Egypt