DIGITAL INNOVATION

Due to public health measures to limit the spread of COVID-19, effective March 18, 2020, we are switching to online 24/7 support to any IT related issues.

As a result of campus closure, Adobe has provided temporary at-home access for impacted students and faculty, so that they can continue their work remotely. 

Zoom is a web-based video conference platform that allows one to one or one to multi audio video-based meetings to facilitate the communications between faculty members with students, staff meetings

Connect to a computer lab remotely in a secure and reliable connection. This offered service works across all devices and operating systems including Windows, Mac Os, IOS, Android and Linux.

This guide helps faculty and students learn more and have access to best practices and tips in using Respondus LockDown Browser and Respondus Monitor for online proctored assessments.

With Microsoft Teams you can start a new conversation, share a project document for feedback or schedule a non-limited time meeting with voice, video, and screen sharing. 

The password change policy is in place to better protect your user accounts and securely access AUC online applications. All AUC users need to change their passwords on a yearly basis.

A new IT ticketing system called Vivantio is in place for all IT issues to be reported through it. It is the most flexible, reliable, easy to use, and trusted IT service management system. The reporting is done through the IT help desk team or the self-service portal.

For the first time in the region, a cashless community is forming within the grounds of The American University in Cairo, paving the road for others to follow.

Banner is one of the main institutional assets when it comes to providing direct services to all University stakeholders, both present and future. It provides the main interface for software applications for many administrative offices at AUC.

AUC Banner Mobile App helps you stay connected to your Banner system like never before. You’ll have access to most features that make your registration experience more effective, more efficient, and more fun.

The AUC Mobile application aims to serve main stakeholders: students, faculty, staff, and alumni. The aim of the application is to increase communication and engagement.

LinkedIn Learning is a software for online video courses. It combines the industry-leading content from Lynda.com with LinkedIn’s professional data and network. The online library features 10,000 + digital courses taught by industry experts and cover a wide range of business, creative and technical topics from leadership soft skills to design principles to programming languages. LinkedIn Learning is available to AUC community 24/7, on any device, online and offline.

DegreeWorks is a comprehensive and friendly academic advising and degree audit tool that helps students and their advisers know their degree requirements and what has been fulfilled and what's left to graduate.

HDMI is a digital interface for transmitting audio and video data in a single cable and it delivers high-quality image and unmatched ease of use.

AUC Connect is AUC's new engagement platform that is bringing students, faculty, staff and alumni together in one digital space to connect and engage based on their profile.