IT Services Catalog
The Digital Transformation offers many diverse services for the AUC community to support academic excellence and ensure the highest quality technology-based services.
Have an Issue?
Experiencing IT challenges? Submit a ticket for any technical issues, glitches, or concerns while using IT systems or services. For quick assistance, check our Frequently Asked Questions (FAQs) page for additional information.
Software Solutions
Explore our suite of software services tailored for faculty and staff needs, featuring downloadable applications to enhance productivity, a carefully curated library of approved software, and information about our software assessment process. Discover our agreements with major software vendors, allowing free campus-wide installations on all AUC community PCs.
Important Achievements |
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AUC Recognized for Excellence in Academic Cyber Defense
The American University in Cairo has been honored with the Excellence in Academic Cyber Defense Award during the FDC Summit 2025. The award highlights AUC’s leadership in creating a secure and resilient digital campus environment — a cornerstone of its ongoing digital transformation journey.
Latest Updates
Useful Resources
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Information Security
The mission of the Office of Information Security is to deliver optimum protection for AUC information and technology assets through establishing a proactive, risk-based, and business resilient program that delivers and encourages risk-acknowledged actions with well-defined governance to ultimately deliver AUC business goals.
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Strategy Management and Institutional Effectiveness (SMIE)
Strategy Management and Institutional Effectiveness (SMIE) comprise different functions that work together to advance AUC’s mission and promote effective decision making.