digital-innovation

Welcome to Digital Innovation at The American University in Cairo. We serve AUC community through providing the technology needed to support AUC goals and objectives. The digital innovation team is responsible for technology in all AUC premises, including student and faculty housing premises and AUC buses.

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GETTING STARTED

Anne Justus

FOR FACULTY

AUC Email
Banner
Blackboard
Moodle
Student Evaluation of Instruction
LinkedIn Learning (Previously Lynda)
IT/Support Services
IT Policies and Procedures
Classroom Technologies
Software Purchase Agreements
Students

FOR STUDENTS

AUC Email
Banner Self Service
Blackboard
Moodle for Academics
LinkedIn Learning (Previously Lynda)
IT Services/Support
IT Policies and Procedures
Software Purchase Agreements
Moodle for non-academics (ESS, Executive Education and Adham Center)
Moodle for SCE

FOR STAFF

Success Factors
Planning Matrix
LinkedIn Learning (Previously Lynda)
IT Support/Services
IT Policies and Procedures
Software Purchase Agreements
SAP Installation Guide (Windows)
SAP Installation Guide (MAC)

SYSTEM ALERTS

 

Status

Expected Duration, if down

Failure Starting Time

Affected Areas

Banner

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SAP

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Wireless

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Email

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Phones

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Blackboard

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Network

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UPCOMING INITIATIVES

BIGFIX

IBM BigFix Implementation

IBM BigFix provides system administrators with remote control, patch management, software distribution, operating system deployment, network access protection.

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curriculog

Curriculum Proposal System (CPS) Migration to Curriculog Software

The in-house developed Curriculum Proposal System (CPS) is planned to be migrated to Curriculog commercial software to make use of the extra feaatures it has and for the smooth integration with Banner and Acalog.

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wifi-network

Wifi Network Renovation

AUC wireless network provides wireless network connectivity for all AUC systems and users, including students, faculty, staff, alumni and guests. The aim of the project is to enhance the overall end-user network experience, using up-to-date wireless network technology to provide stable, high-speed network services on campus, with proper wifi coverage and performance.

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FROM GOOD TO GREAT

password-change

Password Change Policy

The password change policy is in place to better protect your user accounts and securely access AUC online applications. All AUC users need to change their passwords on a yearly basis.

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it-support-vivantio

IT Self-Service Portal

A new IT ticketing system called Vivantio is in place for all IT issues to be reported through it. It is the most flexible, reliable, easy to use, and trusted IT service management system. The reporting is done through the IT help desk team or the self-service portal.

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AUCCoin

AUC Coin

For the first time in the region, a cashless community is forming within the grounds of The American University in Cairo, paving the road for others to follow.

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banner9-cloud

Banner 9 Launch

Banner is one of our main institutional assets when it comes to providing direct services to all university stakeholders, both present and future. It provides the main interface for software applications for many administrative offices at AUC.

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auc-banner-mobile-app

AUC Banner Mobile App

AUC Banner Mobile App helps you stay connected to your Banner system like never before. You’ll have access to most features that make your registration experience more effective, more efficient, and more fun.

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auc-mobile-app

AUC Mobile App

The AUC Mobile application aims to serve main stakeholders: students, faculty, staff, and alumni. The aim of the application is to increase communication and engagement.

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linkedin-learning

LinkedIn Learning (Previously Lynda)

LinkedIn Learning is a software for online video courses. It combines the industry-leading content from Lynda.com with LinkedIn’s professional data and network. The online library features 10,000 + digital courses taught by industry experts and cover a wide range of business, creative and technical topics from leadership soft skills to design principles to programming languages. LinkedIn Learning is available to AUC community 24/7, on any device, online and offline.

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degree-works

DegreeWorks

DegreeWorks is a comprehensive and friendly academic advising and degree audit tool that helps students and their advisers know their degree requirements and what has been fulfilled and what's left to graduate.

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HDMI

High-Definition Multimedia Interface (HDMI)

HDMI is a digital interface for transmitting audio and video data in a single cable and it delivers high-quality image and unmatched ease of use.

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auconnect

AUConnect

AUConnect is AUC's new engagement platform that is bringing students, faculty, staff and alumni together in one digital space to connect and engage based on their profile.

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IT SECURITY

IT security is crucial to all organizations to conduct their business properly. IT security is the protection of the information and systems, as well as the hardware that uses, stores and transmits that information. IT security protects the organization’s ability to function, ensures the safe operation of applications implemented, protects the data that the organization collects and uses, and lastly safeguards the technology assets used by the organization. 

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it-security

IMPORTANT FACTS

AUC Mobile Application Downloads

0

AUC Mobile Application Concurrent Users

0 +

Banner Mobile Application Downloads

0

LinkedIn (Lynda) Active Users

0

students-on-campus

RELATED LINKS

   AUC Library     Center for Learning and Teaching