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digital-innovation

IT SOLUTIONS IN RESPONSE TO COVID-19

Many of our on-campus services will be transitioning to an online format. Find below the featured IT services to facilitate this online transition.

We want to hear your feedback on our offered remote services.

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UPCOMING INITIATIVES

BIGFIX

IBM BigFix Implementation

IBM BigFix provides system administrators with remote control, patch management, software distribution, operating system deployment, network access protection.

curriculog

Curriculum Proposal System (CPS) Migration to Curriculog Software

The in-house developed Curriculum Proposal System (CPS) is planned to be migrated to Curriculog commercial software to make use of the extra feaatures it has and for the smooth integration with Banner and Acalog.

wifi-network

Wifi Network Renovation

AUC wireless network provides wireless network connectivity for all AUC systems and users, including students, faculty, staff, alumni and guests. The aim of the project is to enhance the overall end-user network experience, using up-to-date wireless network technology to provide stable, high-speed network services on campus, with proper wifi coverage and performance.

FROM GOOD TO GREAT

password-change

Password Change Policy

The password change policy is in place to better protect your user accounts and securely access AUC online applications. All AUC users need to change their passwords on a yearly basis.

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it-support-vivantio

IT Self-Service Portal

A new IT ticketing system called Vivantio is in place for all IT issues to be reported through it. It is the most flexible, reliable, easy to use, and trusted IT service management system. The reporting is done through the IT help desk team or the self-service portal.

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auc-pay

AUC Pay

For the first time in the region, a cashless community is forming within the grounds of The American University in Cairo, paving the road for others to follow.

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banner9-cloud

Banner 9 Launch

Banner is one of the main institutional assets when it comes to providing direct services to all University stakeholders, both present and future. It provides the main interface for software applications for many administrative offices at AUC.

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AUC Banner Mobile App

AUC Banner Mobile App helps you stay connected to your Banner system like never before. You’ll have access to most features that make your registration experience more effective, more efficient, and more fun.

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auc-mobile-app

AUC Mobile App

The AUC Mobile application aims to serve main stakeholders: students, faculty, staff, and alumni. The aim of the application is to increase communication and engagement.

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linkedin-learning

LinkedIn Learning (Previously Lynda)

LinkedIn Learning is a software for online video courses. It combines the industry-leading content from Lynda.com with LinkedIn’s professional data and network. The online library features 10,000 + digital courses taught by industry experts and cover a wide range of business, creative and technical topics from leadership soft skills to design principles to programming languages. LinkedIn Learning is available to AUC community 24/7, on any device, online and offline.

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degree-works

DegreeWorks

DegreeWorks is a comprehensive and friendly academic advising and degree audit tool that helps students and their advisers know their degree requirements and what has been fulfilled and what's left to graduate.

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HDMI

High-Definition Multimedia Interface (HDMI)

HDMI is a digital interface for transmitting audio and video data in a single cable and it delivers high-quality image and unmatched ease of use.

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AUC Connect

AUC Connect is AUC's new engagement platform that is bringing students, faculty, staff and alumni together in one digital space to connect and engage based on their profile.

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AUC

AUC Recognized for Exemplary Performance in Digital Innovation with Operational Efficiency Award

Earlier this year, The American University in Cairo announced its decision to move the Ellucian Banner Student Information System (SIS) to the cloud.

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Information Security

The mission of the Office of Information Security is to deliver optimum protection for AUC information and technology assets through establishing a proactive, risk-based, and business resilient program that delivers and encourages risk-acknowledged actions with well-defined governance to ultimately deliver AUC business goals.

 

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it-security

IMPORTANT FACTS

AUC Mobile Application Downloads

0

AUC Connect Application Downloads

0 +

Banner Mobile Application Downloads

0

LinkedIn (Lynda) Active Users

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