Information Security

Information Security Awareness

Delivering awareness to The American University in Cairo (AUC) community focusing on faculty, staff, and students to keep them aware of new attacks, personal defense techniques, and how to protect AUC from the growing cyber offenses.

Business Continuity Program

Leading the plan formulation to ultimately protect AUC assets and keep AUC business running with minimal acceptable interruptions.

Digital Forensics and Investigations

Handling investigations related to digital-related incidents. If you want to report an incident, kindly open a ticket by sending an email to IT support or information security.

Continuous Monitoring and Incident Response

Monitoring threats and attacks on AUC continuously, responding to alerts and incidents.

Vulnerability and Patch Management

Managing vulnerability and patch management activities to ensure the optimum and acceptable level of protection on assets.

Risk Assessment and Consulting

Providing consultation and assessment to assess AUC assets and solutions in order to provide the best security controls and delivers a clear security state to stakeholders.

Security Controls Management

Leading information security controls management, tuning, and configuring controls to achieve collectively the optimum results.

BigFix

IBM® BigFix is a suite of products that provides a fast and intuitive solution for support and security management and allows organizations to run physical and virtual support sessions through a unified channel.

Bigfix solution tasks include patch updates to windows, Mac OS, and software, system security management, remote desktop support, and software deployment.

It also collects security reports from managed computers. The collected data DOES NOT include any direct personal identifiers (email, calendar events, contacts, personal files) from your laptop or desktop computer. You can find detailed information about retrieved data on the BigFix retrieved properties list.