Business Support Services
About the Business Support Services
The Business Support Office reflects The American University in Cairo’s (AUC) commitment to providing efficient and reliable administrative services that enable the University to fulfill its mission of advancing teaching, learning and research. The office plays a vital role in supporting students, faculty, staff and academic departments by ensuring smooth operational and regulatory processes across campus.
Among its key responsibilities, the Business Support Office guides and assists relocated faculty and international students with matters related to governmental regulations, including the issuance and renewal of visas, work permits and residencies in Egypt. Through these services, the office fosters a supportive environment that allows AUC’s academic community to focus on excellence in education and research.
Services
Work Permit and Visa Residency
The Business Support Office assists relocated, continuing faculty members, administrators and non-Egyptian staff members in issuing work permits and residence visas. It also helps newly relocated faculty members arriving in Cairo with their families with any questions and responds to their inquiries. In addition, the unit provides yearly information updates to the AUC Faculty Handbook.
For more information on Egypt's work permit and residency process, click here.
International Student Services
The Business Support Office handles all services related to registration and student visa procedures for all new international (non-Egyptian) students.
Upon arrival in Egypt, international students of certain nationalities must register their arrival within 48 hours of entry to avoid late fees by submitting their original passports to the Business Support Office.
For more information about visa matters, click here.
Mail Services
Mail services require a thorough knowledge of postal service regulations, rates, services, and operations. Hence, mail operations are executed through highly trained staff and a timed plan to meet the needs of AUC customers.
For more information about our mail services, click here.
Printing and Copying Services
The general purpose of the printing and copying services unit is to provide quality, timely, and efficient printing and copying services to the AUC community to support its academic programs and administrative services best.
For more information about printing and copying services, click here.
Mail Pouch Services
AUC faculty can send letters and documents to the USA twice a month via the mail pouch service. Incoming mail, including letters, books, journals, and magazines, is received regularly from the USA through AUC’s Houston facility. Faculty are notified by email once their items arrive on campus.
For more information about the mail pouch service, click here.