Appointment Guidelines
Appointment Guidelines
How can you book a tutoring appointment?
To get connected with a tutor, schedule a tutoring appointment.
You can view a list of courses supported by peer tutoring. If your course is not listed, contact us to see if we have someone who could meet your needs.
Appointment Guidelines
By scheduling a tutoring appointment, you verify you have read and agree to our appointment guidelines listed below.
- If you would like to schedule, do so at least 12 hours before the desired appointment time.
- If you would like to cancel or reschedule an appointment, do so at least 4 hours before the time of the appointment. To cancel or reschedule a session, log in to AUC Connect, go to My Meetings, and choose Canceled or Rescheduled from the drop-down menu.
- Tutors and students are required to wait for 15 minutes if the other party is running late.
- If a student is 15 minutes late, the appointment slot will be lost.
- If a tutor is 15 minutes late, contact us by email
- If you miss two scheduled appointments, without a cancellation notice, you will not be able to schedule new appointments for a period of seven days.
- Use common courtesy and professionalism in your interactions with your tutors.
- Provide the tutor with as much information as possible regarding what you need assistance with, so they can adequately prepare before the session.
*Important Note: Tutoring is not a substitute for class attendance. You must be enrolled in and attending class to receive tutoring.