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Mail Services

The AUC mail services are now automated on the Ad Astra system. This automation will help us provide speedy services, collect accurate data and build a genuine tracking method to avoid lost mails through the AUC email process.

The process for using Mail Services on the Ad Astra system is as follows:

  • System link Ad Astra
  • You will log in with your email credentials (your AUC username and password)
  • On the top left side of the homepage, you will find mail service forms to choose your request, whether internal or courier mail
  • Click the form, the system will capture the data and you will have to fill the required fields and submit your request
  • Make sure to read the form instructions carefully
  • The Ad Astra system will send you an acknowledgment email that your request has been received
  • Our team will work on collecting and checking all mail requests accordingly

Important Note: The pickup of any mail will be available only through the received requests on the system.

 

Mail Types (in/out)

RegularBy hand (AUC official correspondence)
RegisteredShipments (domestic/international)
InternalBetween departments
CourierUsing Egypt Express, DHL or UPS

The Egyptian Postal Office at AUC

located opposite the Food Court, includes the following services:

  • Handling registered letters
  • Money transfers
  • Housing deposits
  • Paying school tuition fees
  • Paying traffic fines
  • Depositing school fees and stamps

 

Mail Services Operations

Service hours: 
8:30 am – 3:30 pm

Delivery and pickup services: 
Twice a day through two mail rounds at 11:00 am and 2:00 pm

Last courier's request placement time: 
For same-day collection at 1:00 pm
For early courier pickup at 3:00 pm

 

Contact Us

If you have any inquiries, you can contact us via:

[email protected]
[email protected]
Or call t: +2.02.2615.4372/3950

Mail Main Sorting Office

Ashraf Shaaban Hebishy
Head of AUC Mail Services
[email protected]
t: +2.02.2615.4372
Physical Plant, G032

Tahrir Square Campus

Main Building
t: +2.02.2615.6030