Mail Services

The AUC mail services are now automated on the Ad Astra system. This automation will help us provide speedy services, collect accurate data and build a genuine tracking method to avoid lost mails through the AUC email process.

The process for using Mail Services on the Ad Astra system is as follows:

• System link Ad Astra
• You will log in with your email credentials (your AUC username and password)
• On the top left side of the homepage, you will find mail service forms to choose your request, whether internal or courier mail
• Click the form, the system will capture the data and you will have to fill the required fields and submit your request
• Make sure to read the form instructions carefully
• The Ad Astra system will send you an acknowledgment email that your request has been received
• Our team will work on collecting and checking all mail requests accordingly

Important Note: The pickup of any mail will be available only through the received requests on the system.

Mail Types (in/out)

The Egyptian Postal Office at AUC

located opposite the Food Court, includes the following services:

• Handling registered letters
• Money transfers
• Housing deposits
• Paying school tuition fees
• Paying traffic fines
• Depositing school fees and stamps

Mail Services Operations

Service hours: 
8:30 am – 3:30 pm

Delivery and pickup services: 
Twice a day through two mail rounds at 11:00 am and 2:00 pm

Last courier's request placement time: 
For same-day collection at 1:00 pm
For early courier pickup at 3:00 pm

Contact Us

If you have any inquiries, you can contact us via:

[email protected]
[email protected]
Or call t: +2.02.2615.4372/3950

Mail Main Sorting Office

Ashraf Shaaban Hebishy
Head of AUC Mail Services
[email protected]
t: +2.02.2615.4372
Physical Plant, G032

Tahrir Square Campus

Main Building
t: +2.02.2615.6030