Steps for E-Payment
1. Click on request transcript/certificate
2. Login using your AUC email username and password
3. Select the type of required document(s): Transcript, Enrollment, Graduation, Ceremonial Diploma, Military Status
4. Choose the delivery option from the drop-down menu
5. Make sure to fill in the following:
- Quantity/degree level
- Language (Arabic/English); wherever applicable
- Additional request (optional)
- Comments (for request clarification); if needed
- Mailing address (optional); if selected you have to save the address before going to the next step
6. Verify your order details before clicking Pay Now’*
7. Once payment is processed successfully, an order confirmation email with all the request details will be sent to the email address you provided
* Fees can be paid in EGP or in any other currency based on the bank rate on the day of payment.
Important Notes:
- Military Status Letter: This is only for enrolled undergraduate male Egyptians who have officially deferred their military service through AUC.
- Requests submitted on non-working days/weekends are processed within the following two working days.
- Opting for courier services will entail additional fees per mailing address.
- Certificates will not be issued unless all outstanding financial obligations to the University are cleared.
- Certificates not collected within four months from the date of issuance will be discarded.
- Non-Egyptian students seeking student visa/residence in Egypt through AUC, are not to select the enrollment letter option, they are to refer to the Business Support Office at business.support@aucegypt.edu.
For e-payment technical problems, email support@aucegypt.edu.
For submission inquiry/issuance, email transcripts@aucegypt.edu and make sure to include your student ID number.