Health Insurance

• All Egyptian students (ages 0–64) are automatically enrolled
• This also applies to faculty and staff dependents registered in the current semester
• Cost: $41 per semester (Fall 2025)
• Insurance provider: GlobeMed/Libano-Suisse

You do not need to take any action to be enrolled unless you wish to apply for an exemption.

You can apply for an exemption only if you already have a health insurance plan that is equivalent or superior to AUC’s plan.

Your plan must include:

• Annual coverage: At least EGP 200,000 or more
• Inpatient care: Hospital admission, ambulance, emergency room
• Outpatient care: Doctor visits, medications

How to Apply for Exemption

1. Fill out the online exemption Google Form sent to your AUC email address from [email protected] at the beginning of the fall semester.
2. Deadline: September 21, 2025, at 3:00 pm (Cairo time)

Attach the following documents:

• A valid insurance card showing your full name and coverage dates
  • If the dates are not printed, request an email confirmation from your insurance company.
• The insurance policy document showing the annual coverage ceiling
  • If it is not written, request an email confirmation from your company.

Important note: If your documents are incomplete or unclear, you will be automatically enrolled and charged. You will receive no notification.

Here’s What You Need to Know

• You will receive an email with your insurance number.
• There are no physical cards.
• Instead, download your e-card through the GlobeMed Fit app:
  • App Store (iOS)
  • Google Play (Android)

How to Use Your Insurance

• Approvals (labs, scans, medications, physiotherapy, dental, optical):
  • [email protected]
  • or through the GlobeMed Fit app
• Surgeries: [email protected]
• Chronic medications: [email protected]
• Reimbursement: [email protected] or via the app
• Escalations/urgent help: [email protected]
• Customer service/WhatsApp support: 01066669888

If you studied abroad and are experiencing issues with your AUC/GlobeMed medical insurance number, you must fill out the following form to update your information and reactivate your subscription no later than October 12, 2025.

Click here to fill out the form.