Meet the Team

HR Senior Leadership

The Human Resources senior leadership acts as a strategic partner with the University's senior management, responsible for developing and implementing innovative human resources programs and services designed to support The American University in Cairo's (AUC) mission.

Our core services and competencies include recruitment and staffing, staff relations, talent management, compensation, and benefits.

Sahar Refaat

Sarah Refaat

Senior Associate Vice President for Human Resources

t: +20.2.2615.2426


Ingy Heikal

Senior Director, Total Rewards

t: +20.2.2615.2409

rania assem

Rania Assem

Senior Director, HR Policies and Documents Control

t: +20.2.2615.2292

Sherif Nawar

Sherif Nawar

Senior Director, HR Business Partner-Academic

t: +20.2.2615.2346

Dalia Ali

Dalia Ali

Senior Director, HR Operations/Employee SSC

t: +20.2.2615.2272

Office of the Senior AVP

Working with different stakeholders affiliated with the mandate of the office including planning, coordinating and following-up on the different initiatives handled by the Senior AVP for Human Resources. 

Yasmine Moataz

Yasmeen Moataz

Executive Assistant to Senior AVP for Human Resources

t: +20.2.2615.2456

Center of Excellence

The Center of Excellence designs human resources frameworks, develops and introduces strategic human resources initiatives, suggests best practices and offers guidance.

The main scope of work is compensation and benefits policies, salary surveys, structure and budget, recognition and reward programs, AUC competency framework, executive leadership program, staff onboarding program, learning and development, human resources policies and manuals as well as processes enhancement.

Lamia El Baz

Lamia El Baz

Director, Total Rewards

t: +20.2.2615.2419

Adel Fam

Adel Fam

Manager, People Capability

t: +20.2.2615.2471

Ingy Reda

Ingy Reda

Manager, Total Rewards

t: +20.2.2615.2262

Menna Hagag

Menna Haggag

Manager, Total Rewards

t: +20.2.2615.2410


Marina Abdel Malak

Human Resources Support

HR Business Partners

HR business partners work closely with University leaders and line managers to build their people capability, plan and manage talent and develop approaches that achieve shared University objectives.

The main scope of work is structure changes, compensation interventions and changes, performance management, recruitment, and manpower planning.

Hawazen Ahmed

Hawazen Ahmed

Director, HR Business Partner-Academic

t: +20.2.2615.2451


Reham El Mezeini

Director, HR Business Partner-Grants

t: +20.2.2615.2427

Mohamed Darwish

Mohamed Darwish

Senior HR Business Partner-Supporting Functions

Samar Mamdouh

Senior HR Business Partner-Supporting Functions

t: +20.2.2615.2416

Heba Mansour

Heba Mansour

Officer, HR Business Partner-Grants

t: +20.2.2615.2478

Marram Mahboub

Marram Mahboub

Senior Specialist, Human Resources-Academic

t: +20.2.2615.2634

HR Operations and Employee Shared Service Center

The Shared Service Center is responsible for the execution of transactional HR services for all employees.

The main scope of work is the execution of employment and separation procedures, payroll inputs, pension, medical and life insurance plans, educational and day care benefits, employment contracts and service agreements, employee relations letters, condolences, leaves, reduced workload and overtime, faculty home leave and schooling, and faculty and staff relocation.

Located in the administration building, plaza floor, room P061. They can also be reached via email.

Staff members email
Faculty members email

Nada Miry

Nada Miry

Director, HR Staff Operations

t: +20.2.2615.2421


Amany El Labban

Director, HR Faculty Operations

t: +20.2.2615.2929


Aya El Shafie

Assistant Director, HR Staff Operations

t: +20.2.2615.2199

Amira Omar

Amira Omar

Senior Officer, Human Resources

t: +20.2.2615.2411


Dalia Abou El Saadat

Senior Officer, HR Faculty Operations

t: +20.2.2615.2374


Nehal Ismail

Manager, HRIS

t: +20.2.2615.2407


Doaa Fathy

Officer, HR Staff Operations

t: +20.2.2615.2414

Fatma Osama

Fatma Osama

Officer, HR Staff Operations

t: +20.2.2615.2524


Howida Zaki

Officer, HR Staff Operations

t: +20.2.2615.2496

Maha Ali

Maha Ali

Officer, HR Staff Operations

t: +20.2.2797.6763


Shams Riad

Officer, Human Resources

t: +20.2.2615.2400


Shereen Hamdy

Officer, HR Faculty Operations

t: +20.2.2615.2375

Basma Abdelhafiz

Basma Abdelhafiz

HR Staff Operations Support
Hana Shalash

Hana Shalash

Senior Specialist, HR Grants Operations

t: +20.2.2615.2415

Lama Samir

Lama Samir

Senior Specialist, HR Staff Operations

t: +20.2.2615.2356

Moahmed Hayes

Mohamed Hayes

Specialist, HR Staff Operations

t: +20.2.2615.2425

Yasmine El Sayed

Yasmine Elsayed

Specialist, HR Staff Operations