Health Care and Insurance

The American University in Cairo (AUC) requires all international students to enroll in AUC’s comprehensive health insurance policy. Participation in the insurance plan is mandatory upon acceptance to AUC. Enrollment is automatic, and no action is required from the student to be covered. No exemptions are allowed, even if students already have comparable coverage through a personal or home university plan.

The international student health insurance service is managed by the International Programs and Services Office (IPSO). For any inquiries, email [email protected].

AUC holds an insurance policy with Libano-Suisse Takaful Egypt. The insurance is only valid within the Arab Republic of Egypt.

What does the plan cover?

• Emergency medical evacuation
• Non-medical emergency evacuation
• Repatriation of remains
• Full coverage for hospital treatment
• Full coverage for ambulance transportation
• Full coverage for doctor’s visits
• Full coverage for prescribed medications

For more details, check out the insurance plan benefits.

Fees

Participation in the insurance plan is mandatory upon acceptance to AUC. The applicable fees below will be charged automatically to student accounts each term of enrollment. Fees are subject to change each academic year.

Detailed Guide

All international students will have their own digital insurance cards that can be accessed using the GlobeMed Fit Mobile App.

For more efficient communication, a welcome package is provided to facilitate the policy operation. These documents include:

• GlobeMed Egypt’s Service Guide detailing the steps and processes for approvals, chronic medications, reimbursement, etc.
• GlobeMed’s Prior Approval and Medical Report Guides.
• Insurance table of benefits and coverage.
• The reimbursement cover letter to be included with all reimbursement requests.
• GlobeMed Fit Mobile App user guide to easily access and process requests via the GlobeMed Fit application.

GlobeMed Team Contact

• For approval requests and inquiries, contact the team via WhatsApp at +2.010.6666.9888.
• For inquiries or any other support, call the hotline number 16784.
• For services network access, visit the GlobeMed Portal.

Important Notes: Service Approvals and Reimbursements

For your convenience, find below important email addresses: