Competency: Communication (Professional Business Writing)

Workshop Overview:

This business writing workshop gives participants the tools to be able to communicate effectively through a clear and concise written word. In this workshop, participants will learn about the proper format for different types of reports, letters, memos and email messages.


Workshop Outline:

. Effective business communication elements

· Persuasive language

· Writing techniques for business correspondence

· Planning for effective writing

· Writing clear, effective sentences, paragraphs and words

· Removing grammar, punctuation and spelling mistakes

· Clarity, brevity and active voice

· Shortcuts for proofreading and editing

· Types of reports

· The structure of an effective business report

· Report analysis

· Email etiquette

· Letter and memo formats

· Writing agendas, minutes or meeting summaries

· Effective aids

· Putting it all together

· Exercises


Who should attend: All staff


Date: November 12 - 13, 2017
Time: 9:00 am - 3:45 pm
Duration: Two days
Venue: Room G007, Administration Building