Services and Facilities

AUC provides a range of vital services for students, faculty, staff and visitors. 

ATMs

The AUC New Cairo CIB branch currently has three automated teller machines (ATM) available on the University premises. The first one is situated on the garden level of the Administration Building. The second is located in front of the Center for the Arts, and the third one is inside the Campus Center’s main cafeteria. The National Bank of Egypt also has one ATM located on the garden level of the Administration Building.

Bank

A branch of the Commercial International Bank (CIB) is located on the plaza level of the Administration Building. CIB’s office hours are from 8:30 am to 5:00 pm, Sunday through Thursday.

Bookstores

The AUC Press today operates in Cairo five bookstores, unique for their extensive English-language selection of more than 20,000 titles, their longstanding tradition of international bookselling experience, and their professional staff. 

The AUC Bookstores deliver the highest quality of services to AUC students, faculty, and staff, as well as to the wider Cairo community and travelers to Egypt.

For more information about the AUC bookstore, click here.

Bus Service

Do not want to bother with the stress and cost of driving? AUC maintains an extensive bus service available to all members of the AUC community. Our buses cover 13 routes that travel between the AUC New Cairo and AUC Tahrir Campuses and through neighborhoods all over the city. Buses run on set schedules throughout the day, five days a week in addition to limited services on Saturday. Our comfortable coach buses have reclining seats, window curtains and free wi-fi on board. 

In line with our efforts to keep the AUC community safe, the following measures are implemented for all buses on all of AUC’s bus routes:

  • An AUC University ID check/scan by AUC security staff  for all passengers prior to riding the bus (the point before this one was removed)
  • Drivers will not be permitted to stop or open the bus door until the bus reaches its next stop/final destination 
  • No unaccompanied packages will be accepted for transport to either campus; bus riders can continue to transport necessary materials to campus
  • Logos/decals used to identify buses serving the AUC community are no longer in place.

Faculty, staff and students who wish to have a visitor ride the bus to/from AUC must:

  1. Send an email (at least one working day ahead of the visit) to the AUC Transportation Office and Security Office, with either a scanned copy of the national ID/passport of the visitor or stating the full name and national ID/passport number of the visitor. The email must also have the date and time of the visit, and the route that the visitor will ride. 
  2. The visitor must show the national ID/passport to the security staff before riding the bus.

Staff and faculty are entitled to ride the bus for free. However, spouses, relatives, friends and visitors should pay a ticket per ride . Alumni can ride the bus upon showing their valid alumni ID and pay a ticket per ride.

For more information on the bus schedules, click here.

Carpool and Club Carts

For department visitors, AUC offers carpool and on-campus club cart services. Visitors can reserve a vehicle and driver for trips inside or outside Cairo, a club cart for transportation within campus through the host department.

Cashier

AUC’s main cashier is located in the Administration Building on the ground floor in room G027. Working hours: 9 am – 2 pm

Counseling Psychology Training Center

The Department of Psychology is offering free counseling services to the AUC faculty, staff, alumni, students and their respective families. Counselors are graduate level students finishing their clinical hours before graduation. Each one is professionally supervised by our psychology faculty members who know how to treat and help you deal with a wide variety of issues, including: stress, family and parenting, anxiety, relationships and marital conflicts, depression, lack of motivation, sadness, concentration problems, anger, self-esteem, life transition and self-discovery. The counseling services we provide are for: individuals, groups, couples, parents. 

All sessions will be offered at our comfortable and private offices located on the first floor of the Prince Alwaleed Bin Talal Bin Abdulaziz Alsaud Hall.

For more information regarding these services or to reserve an appointment, call 20.2.2615.1666 or 2.01202770301.

The clinic is open Sunday through Thursday (evening appointments are available).

Day Care

The children's daycare center "Early Years Company", located on the AUC New Cairo premises, is governed by a non-governmental organization (NGO) Priority is given to the children of the AUC staff and faculty.  It is an English medium daycare and preschool for children from one year old (and walking) through five years of age only. It follows the American University in Cairo's calendar, so it is closed on the days the University is closed. The daycare stays open most of the summer.  For more information about AUC's daycare, click here.

Disability Services

The Student Disability Services (SDS) unit provide services to students with disabilities to ensure that all activities and programs are accessible. Through partnerships with students, faculty and staff, the unit promotes self-awareness, self-determination and self-advocacy to enhance opportunities for academic success. The aim is to create a campus environment where students are viewed on the basis of ability rather than disability.

For more information, click here.

Medical Services

The AUC clinics at both AUC New Cairo and Tahrir Square offer comprehensive health care services to ensure the well-being of the entire AUC community.  Provided services include medical advice, treatment, vaccines, pharmacy services, and recommendations for outside care.  The AUC clinic also has provider relationships with the best hospitals in Cairo and coordinates referrals to labs, specialists or other medical facilities.

For more information about the medical services, click here.

Libraries

AUC's main library boasts nearly 500,000 print volumes, 130 electronic journal subscriptions and is home to the largest English-language collection in Egypt, the AUC New Cairo library is the hub of study, research and investigation on campus.  The library is home to the Learning Commons, your go-to spot for research and technology help. Expert research librarians are always available to assist you in hunting down information, whether in a book, online, or in a document in another library across the world.

AUC’s Tahrir Square library gives you all of the resources of AUC's libraries, without leaving downtown Cairo.

The Rare Books and Special Collections Library has a remarkable archive of documents from the arts, culture, and society of Egypt and the Middle East.  You can explore not just books and periodicals, but also manuscripts, photographs and slides, maps, architectural drawing, memorabilia and artifacts, and audio-visual media.  The library also houses the University archives.

For more information about the AUC libraries, click here.

Parking Access System (PAS)

New automated Parking Access System (PAS). This system will make entering and exiting campus easier, and a true cashless experience.

What is the AUC Parking Access System (PAS)?

PAS is integrated right onto your AUC ID. With a swipe of your active AUC ID, you open the parking gates; the system automatically collects parking money or verifies your subscription. 

Two Phases of PAS Roll Out:

The first phase is a soft launch. It includes gates 2 and 5 and will begin on Tuesday, April 2, 2019. During this phase community members will continue to enter campus as they do now. In addition to this process, community members will swipe their active AUC ID. If you do not have an active AUC ID, please use the left lane.

During the soft launch phase, our security team will monitor system usage and how to implement better protocols for the PAS. All feedback is warmly welcomed. Despite all security team efforts to address all parking use cases, any new system takes time to evolve.

For the frequently asked questions (FAQs) regarding access, payment and subscription, kindly click here. The FAQ will be continuously updated with new feedbacks and questions.

The second phase, full roll out on all gates, will launch later this year after we have analyzed the soft launch phase information. 

If you have any inquiries or feedback, regarding PAS, please share it via parking@aucegypt.edu or visit the security office located at gate 4.

Parking Regulations

  • The University assumes no responsibility for vehicle damage, theft, or theft of vehicle contents when the vehicle is parked on campus
  • No parking is allowed in areas not specifically designated for parking
  • Drivers must observe all posted instructions; vehicles must fit within parking slots, and be parked within the boundary lines
  • Vehicles parked in designated handicapped spaces must display a valid University handicapped permit along with a parking permit or daily ticket
  • The University reserves the right to ticket or tow vehicles that are parked illegally at the owner’s risk and expense
  • Any University-registered vehicle parked on campus must display either a valid parking permit or daily ticket. To register your vehicle, click here
  • Overnight parking is allowed only with prior approval from the security office
  • The visitors parking lot is reserved for visitors only

Prayer and Meditation Areas

Prayer Locations:
AUC Center for the Arts, First Floor Roof 
Dr. Hamza AlKholi Information Center, Second Floor Roof 
Prince Alwaleed Bin Talal Bin Abdulaziz Alsaud Hall, Second Floor Roof 
Administration Building, Second Floor Roof 
School of Sciences and Engineering, Roof
Abdul Latif Jameel Hall, Roof
Hatem and Janet Mostafa Core Academic Center, Roof
University Residences, Garden (male side) 
University Residences, Garden (female side)
Sports Center, First Floor Roof 
Physical Plant Compound, Garden  

Meditation Location:
Campus Center, Second Floor Roof

Travel Services

The Travel Office was established to help faculty and staff members, administrators and students with their travel plans. It handles business and personal trips, in Egypt or abroad through our corporate deals with excellent hotels, and monitors policies set by the administration for these types of travel.

The office also arranges meet-and-assist services through customs and immigration arranged at the airport in accordance with the guidelines governing the provisions of such services. (Services are available upon request for non-Egyptians only).

For more information about travel services, click here.