Gihan Osman is an assistant professor of instructional design and technology at the department of International and Comparative Education and the Center of Learning and Teaching at the American University in Cairo (AUC). Previously Osman worked as the associate dean for research at the Graduate School of Business at the Arab Academy Graduate School of Business (Cairo Branch) and as the deputy director of international and doctoral programs at the same school. Before that, she has worked as an instructor, designer, researcher, and evaluator in a number of universities including Indiana University Bloomington, the University of South Florida, and the Arab Academy for Science and Technology. She started her career over 15 years ago as a Grade 4 teacher in Egypt, but has since then taught in diverse contexts: at the graduate and undergraduate levels; in public and private institutions, in Egypt and the United States; in both face-to-face and web-based educational settings. She has also worked on a number of international projects and grants that focus on the design of virtual environments such as the Learning to Teach with Technology Studio, an online teacher professional development environment, and a cross-cultural development project to build learner-centered distance education capacities in Azerbaijani universities. She is the Egypt and North Africa representative for the Association for Educational Communications and Technology (AECT) International Division. She is a member and reviewer for a number of professional organizations including the Sloan Consortium for Online Learning, the International Scholarship for Teaching and Learning (ISoTL), and the American Educational Research Association (AERA). Osman has her PhD and MSc in Instructional Systems Technology from Indiana University Bloomington, an MA in TEFL from the American University in Cairo, and a BA in English from Alexandria University. Osman's Research interests include Inquiry-based learning, emerging technologies, e-learning, collaborative learning, critical thinking, communities of practice, educational reform and change management, technology integration. Her current research examines strategies to scaffold critical thinking, problem solving and knowledge construction in educational environments supported by emerging collaborative technologies. She is also investigating individual, cultural and organizational barriers that inhibit/facilitate critical discourse and the transfer of learning/training in professional contexts. Her research at AUC partially focuses on the role of technology as a catalyst for educational change and reform.