Officer, Disability and Accommodations, Center for Student Wellbeing (50031555 )

Reports to: Associate Director, Student Disability Services

PurposeReporting to the associate director, student disability services, the disability and accommodations officer aids in supporting all students with physical, psychological and learning disabilities, providing an ADA (Americans with Disabilities Act) compliant learning environment. The disability and accommodations officer will contact and follow up on students with physical, psychological and learning disabilities, assist them in meeting the challenges of university life, and provide them with necessary support and service to lead a fruitful academic life through professional assistance.

Principal Accountabilities:

  • Assists in developing plans and initiatives and make recommendations to establish or amend policies, procedures, and practices that will facilitate services to students with disabilities
  • Contacts and follows up with students after receiving information on the student from the admissions office, establish the kind of assistance required, facilitates the academic registration processes and coordinates with the core curriculum office any necessary support during the FYP orientation
  • Serves as on-going support and maintains frequent regular follow-up with all students with disabilities as they encounter difficulties, or simply to follow-up on progress
  • Develops an individual care plan in consultation with, and agreed by the student and coordinates services as required and as approved by the assistant director and regularly monitors and reviews care plan and services with students
  • Work in coordination with faculty throughout the academic year to facilitate special exam arrangements, secure a noise-reduced space to conduct exams, class modifications and exam dictation
  • Maintains strict confidentiality in verbal and written communications and does not share student records with anyone without a justifiable purpose
  • Participates in professional development activities and maintains up-to-date knowledge in the area of disability especially on international and national laws that deal with disabilities
  • Maintains documents and reviews current and accurate case records, notes and related information in electronic and manual files for internal and external assessment purposes; research and reports back any areas of newly identified risk to the associate director
  • Acts as a liaison with other units of the Center for Student Wellbeing to ensure that students with disabilities receive all necessary care to enhance their academic support such as the counseling center and coaching unit
  • Gathers and analyzes data to create monthly/quarterly/yearly reports for the associate director regarding all students with disabilities, their academic progress throughout the year and all other services of the unit
  • Performs preliminary screening for students with learning disabilities
  • Perform other related tasks as requested


Minimum Education Requirement: MA in social sciences or any related field with major course work in disabilities, behavioral science or psychology

Experience: seven to nine years of experience with previous experience working with a similar population of adolescents/young adults, including some background in working with disabilities and including working in an academic environment


  • Familiar with the various disability-related laws, practices, and procedures
  • Familiarity with the AUC academic system and university policies in general and policies related to disability services in particular
  • Ability to maintain confidentiality with regard to student educational and medical records
  • A wide degree of creativity, ability to multitask, and work with a team spirit
  • Excellent communication skills
  • Skill in developing rapport and in working with students with the various range of disabilities
  • High-level presentation and coaching skills
  • Conflict resolution skills
  • Attention to detail
  • Excellent knowledge of both written and spoken English and Arabic
  • Excellent computer skills


The Position is open until January 16, 2019


Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted. If interested, please send an updated and detailed resume to, stating “50031555 Officer, Disability and Accommodations” in the subject line.


“We thank all individuals who have expressed interest in working at The American University in Cairo.”