Negotiating for Results
This Negotiation workshop is designed to create a mind shift in the area of conflicts.
It will ensure a better understanding of conflicts, how systems and communication could cause, escalate, resolve them, and most importantly understand how they personally react to conflicts, and how to create and find a way to resolve conflicts.
Participants will be provided with the necessary knowledge about conflicts, their roots and their phases. They will be encouraged to dig deep to find the roots for their own conflicts and realize how they tend to react to them.
The relation between communication failure and conflict creation and resolution
Sources and phases of conflicts
React towards conflicts
Confrontation tendency through different types of conflicts
Communication problems in the work environment
Manage conflicts positively
Prepare successful negotiation process
Components of a negotiation process
The importance of mediation and the essentials of the process
The importance of building a strategic relation with other parties
Avoiding traps and irrational escalation
Close an agreement
Deal with impasses and deadlocks
Understanding the value of perception
Who should attend: All Staff
Date: January 22 - 23, 2018
Time: 9:00 am - 3:45 pm
Duration: Two days
Venue: Room G007, Administration Building