Negotiating for Results

Workshop Overview:

This Negotiation workshop is designed to create a mind shift in the area of conflicts.

It will ensure a better understanding of conflicts, how systems and communication could cause, escalate, resolve them, and most importantly understand how they personally react to conflicts, and how to create and find a way to resolve conflicts.

Participants will be provided with the necessary knowledge about conflicts, their roots and their phases. They will be encouraged to dig deep to find the roots for their own conflicts and realize how they tend to react to them.


Workshop Outline:

 The relation between communication failure and conflict creation and resolution

 Sources and phases of conflicts

 React towards conflicts

 Confrontation tendency through different types of conflicts

 Communication problems in the work environment

 Manage conflicts positively

 Prepare successful negotiation process

 Components of a negotiation process

 The importance of mediation and the essentials of the process

 The importance of building a strategic relation with other parties

 Avoiding traps and irrational escalation

 Close an agreement

 Deal with impasses and deadlocks

 Understanding the value of perception


Who should attend:  All Staff

Date: January 22 - 23, 2018

Time: 9:00 am - 3:45 pm
Duration: Two days
Venue: Room G007, Administration Building