Breaking Behavior Patterns That Hold You Back

Course Overview:

Through this program you will know how to overcome and resolve workplace situations where ineffective behavior damages your professional image to move forward and get the rewards you deserve.

 

What You Will Learn:

  • Identify people and situations that can elicit bad workplace behavior
  • Successfully change or modify career-sabotaging habits
  • Understand how negative behaviors affect teamwork and learn how to change them
  • Achieve better working relationships and change your professional image
  • Manage feelings of frustration and anger in workplace situations
  • Gain recognition for contributing to a more positive and happier work environment
  • Positively impact your career path by improving your professional image

 

Learning Outcomes:

  • Improving your professional image in the eyes of coworkers, customers and senior management
  • Using positive self-talk for a more constructive attitude
  • A five-step process for overcoming emotional triggers
  • Increasing your emotional intelligence to better handle interpersonal relationships
  • Controlling reactions, instead of being controlled by them
  • Understanding the role of empathy in becoming more productive
  • Accepting responsibility for communicating effectively

 

Venue, Date and Time 

Who Should attend: All staff members

Date: November 27, 2016
Time: 9:00 am - 3:45 pm
Duration: One day
Venue: Administration Building, Room G007
Training Provider: School of Continuing Education, AUC