Program Manager, Career Development Department, School of Continuing Education (10001403)

Reports to:  Director, Career Development Department

Purpose: The purpose of this position is to manage the design, implementation and delivery of all department’s courses and certificates in addition to student course planning, and advising.

Work is based on flexible and extended hours in all SCE venues.


Principal Accountabilities:

  • Ensure that quality instruction is being offered throughout the programs by supervising and monitoring programs and courses conducted in all SCE facilities

  • Work with the assistant department director on planning, piloting and implementing new programs.

  • Conduct recruitment activities to increase enrollments in all certificates

  • Manage any program/ certificate/diploma assigned to the department

  • Orient instructors on program material

  • Handle instructor/learner problems for all department offerings

  • Conduct the department orientation sessions

  • Monitor instructors performance and conducts class visits as needed

  • Implement new business growth strategies to increase enrollment in all certificates

  • Monitor the department social media interfaces to ensure proper follow-up of staff

  • Assist in the preparation of the part-time faculty hiring roster

  • Manage the schedule of classes in coordination with other designated division administrators each term

  • Foster professional growth by planning or providing part-time faculty with information on the latest techniques and methods through demonstrations/workshops; encourages faculty to use the video checklists for self-evaluation and creates, implements and/or maintains a wide range of schemes for faculty professional development opportunities

  • Visit classes, evaluate teaching and gives feedback to part-time faculty as required by SCE policy; improves the inter-rater reliability of teacher observation within the evaluation system

  • Conduct interviews of applicants for part-time teaching if required; assesses jointly with other administrators, the demonstration of lessons given by new teaching applicants prior to hiring

  • Handle student advising and processes all student petitions and cases

  • Assist in the selection of course materials and the preparation of the annual program materials order

  • Prepare statistical reports to assess the overall success of the current programs

  • Teach/train department’s courses as needed

  • Performs any other additional tasks as assigned by supervisor



Minimum Education Requirement:  MBA required.

Experience: Five to seven years of experience in teaching, man, ging and marketing educational programs. Preferred experience in business development and customer relationship management.


  • Strong interpersonal, communication and supervisory skills

  • Ability to identify market opportunities and grow business volume.

  • Excellent English and Arabic language ability, both written and verbal

  • Professional knowledge of Microsoft Windows and high knowledge of web surfing and internet usage


Position is open until February 21, 2019


Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted. If interested, please send an updated and detailed resume to, stating “10001403 Program Manager, Career Development Department, School of Continuing Education in the subject line.


“We thank all individuals who have expressed interest in working at The American University in Cairo.”