Officer, Scheduling, Office of the Registrar (50008030)

Reports to:  Associate Registrar, Scheduling, Classroom Allocation and Student Services

Purpose: The job holder is responsible for assisting with the building of the course schedule of classes and provides services related to event room booking, drop/add procedures, back‐up support for the front desk, communicates and interprets academic regulations to students and assists in solving student’s problems.

Principal Accountabilities:

  • Assists the Associate Registrar in the process of building the Schedule of Classes and updates the registration bulletin in coordination with the academic departments and other units
  • Assigns classrooms and posts pre‐requisites and/or topics to all courses
  • Processes classroom reservation requests for the AUC community, and changes classrooms upon the request of instructors during the semester
  • Assigns classrooms for the final examinations
  • Works with admissions and other enrollment offices to develop coordinated communication
  • Plans to drive student retention; administer those communication plans using university technologies (Student Information System, Portal)
  • Communicates and interprets registration and academic policies and procedures to students, parents, and university faculty and staff
  • Updates and distributes all announcements pertaining to advising, registration dates and final examinations schedule for the academic year including Ramadan
  • Attends to requests for course schedule changes
  • Performs registration and other data clean‐up/maintenance and reporting processes in Banner
  • Manages the follow up on low enrollment courses and distributes reports to departments during the registration period
  • Assists with the process of setting the advising, registration and final examination dates
  • Works with Adastra Module which is a complex software that requires a high level of proficiency for the process of classroom allocation, classroom changes and the generation of reports for the distribution slots
  • Reviews and updates the faculty names on Banner and ongoing process that requires continuous update and accuracy
  • Ensures that the registrar web page is updated according to ongoing modification and alterations
  • Works as a back‐up for the Office of the Registrar's front desk
  • ssists with commencement ceremonies
  • Performs any other related duties as assigned


Minimum Education Requirement: Bachelor degree is required

Experience:  At least seven years of working experience


  • A mature attitude toward interpersonal relationships
  • Ability to work with others as a team member
  • Ability to cope with stressful situations in a calm manner
  • Knowledge of reporting tools such as ARGOS, Excel, Perceptive, Banner, Adastra Plus or comparable collegiate student database management system
  • Ability to manage diverse tasks simultaneously manages time in spite of constant interruptions and prioritizes job demands
  • A good sense of professionalism and excellent oral and written communication skills are necessary
  • Must have the stamina and personal drive to deal with interruptions, standing to serve students for long hours thus mastering time management
  • Constantly being updated with the technology pertaining to the job to enhance purposes
  • Excellent English verbal and writing skills


This position is open until April 21, 2019

 Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted. If interested, please send an updated and detailed resume to, stating 50008030 Officer, Scheduling in the subject line.


“We thank all individuals who have expressed interest in working at The American University in Cairo.”