Officer, Administration, Center for Student Well Being (10001203)

Reports to: Director of Student Well-being Center

Purpose: Providing administrative support to the Center for Well-being (CSW), and is the lead person in terms of the Center Administration. This person handles data collection, the CARE module, written communications disseminating from the office: weekly and monthly reports, annual leave plans, information memos, and on-demand requests for data. This person manages the website and has budgetary oversight.

Principal Accountabilities:


  • Provide administrative support to the professional staff in the center
  • Ensure the smooth administration of the center
  • Ensure the alignment of the center and the University's policy
  • Ensure the confidentiality and privacy of data
  • Ensures the population of data into the monthly report
  • Leads an annual performance review
  • Ensures the staff’s ability to schedule and provide training to faculty

Reporting and Information Management

  • Liaises with the Officer for Communication Management in the Office of the Dean of Students to maintain the website for the center
  • Follows up with CSW directors/associate directors to produce data on the operations of the CSW
  • Supplies the dean of students with weekly reports on key indicators in the CSW
  • Uploads patient files to CARE
  • Prepares documents, protocols, and policies and presentations when needed
  • Updates Compliance Assist
  • Leads the design and delivery of pre and post surveys
  • Liaises with the Medical Office on the prescription of psychotropic medications
  • Develops and ensures implementation of emergency procedures and protocols for health crises
  • Produces data on key mental health indicators at the University
  • Tracks and profiles all external professionals providing assessments and diagnoses of student cases

Office Management

  • Ensures the smooth management of client relations
  • Meets periodically with administrative staff to solve work related problems, to arrange tasks, regulate the workflow, and report the outcomes to the director
  • Perform other related duties as requested from a direct supervisor


Minimum Education Requirement: Bachelor degree is required.

Experience: Minimum of ten years of experience.


  • Good interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community
  • Maintain a high degree of confidentiality at all times, flexibility, discretion, tact and diplomacy
  • Ability to work under pressure and meet deadlines
  • Ability to exercise independent judgment and take initiative
  • Proficient with Microsoft Office, Internet
  • Excellent English language skills


This position is open until August 27, 2019


Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted. If interested, please send an updated and detailed resume to, stating “10001203 Officer, Administrationin the subject line.


“We thank all individuals who have expressed interest in working at The American University in Cairo.”