Senior Officer, Donor Relations, Office of Advancement and Communications (10001161)

Reports to: Assistant Director, Stewardship, Office of Advancement and Communications

Purpose: The donor relations officer is responsible for implementing a comprehensive donor stewardship strategy to ensure the timely and accurate acknowledgement of all types of gifts to the University, recognize donors for their support, and produce timely stewardship reports to donors on the impact of their gifts to the University.

Objective: To maximize donor retention and increase lifetime giving by providing donors with meaningful and consistent contact, instilling in them confidence that their gifts are being utilized in the way they intended, and helping them recognize the importance of their investment in the continued success of the University.

Principal Accountabilities

  • Responsible for the process of sending and mailing annual stewardship reports including but not limited to:
  • Collection of narratives and photos on progress of beneficiaries
  • Writing stewardship reports
  • Sending soft and hard copies of stewardship reports
  • Recording stewardship report sending on database
  • Maintain regular individualized correspondence and updates (at least once in each academic year) between donors and their fund recipients through varies channels (letters, notes, video messages…etc)
  • Liaison with creative services in execution of personalized donor-related items
  • Work closely with funds beneficiaries for any stewardship-related requests
  • Management of named spaces stewardship and auditing
  • Ensure all named space signage is installed accurately and documented
  • Ensure all named space donors receive their benefits/correspondence as per their giving levels
  • Perform a regular check up on named spaces and report any maintenance requests to AUC facilities office
  • Manage logistics of donor events including but not limited to:
  • Prepare lists of invitees
  • Ensure sending invitations on a timely manner
  • Compilation of RSVP and follow up
  • Prepare events timeline
  • Prepare for events set up and logistics
  • As necessary, prepare students for meetings with donors and/or to speak in donor related events
  • Ensure events records are documented in database including lists of attendees, events program, speakers
  • Issue named award certificates for commencement
  • Develop an end-of- the-year thank you message to all donors who give throughout the year
  • Ensure stewardship data is recorded accurately in the database for reporting and other purposes
  • Proofread/edit donor messages, thank you letters, reports, proposals
  • Ensure all donors receive their annual benefits as per gifts agreements


Education: Bachelor's degree in related field

Experience: Bachelor’s degree and three or more years of related experience with excellent oral and written skills; knowledge of stewardship principles and experience managing events required. Experience with multimedia communication tools and new technology and. Integrity and trust, with a demonstrated ability to manage highly confidential information. Strong knowledge of MS Office and ability to learn new software quickly.


  • Excellent written and verbal communications skills
  • High attention to detail and ability to maintain accuracy while working under pressure
  • Highly organized with the ability to prioritize multiple requests
  • Enthusiasm for meeting and working with a wide range of individuals and groups, including but not limited to students, faculty and University friends
  • Ability to be flexible, adjust to fluctuating priorities and produce reliable work product
  • Proficiency in Microsoft Word, Excel and PowerPoint

Desired Skills:

  • Skilled and creative communicator
  • An entrepreneurial and self-motivated individual
  • Excellent listening and diplomacy skills
  • Ability to work both collaboratively and independently
  • Ability to interact effectively with a wide variety of people
  • An understanding of basic finance concepts and money management
  • Strong work ethic
  • Demonstrated professional manner with all internal and external university constituencies
  • Events management experience
  • Prior experience with databases (inputting/extracting data)
  • Proficiency in Adobe Create Suite (InDesign, Photoshop)
  • Prior experience in filming and video editing


Position is open October 24, 2017


Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted. If interested, please send an updated and detailed resume to, stating “10001161 Senior Officer, Donor Relations” in the subject line.

“We thank all individuals who have expressed interest in working at the American University in Cairo."