Manager, Student Development, Office of the Dean of Students (10001098)

Reports to: Dean of Students

Purpose: The Manager for Student Development works closely with the Dean of Students (DoS) to support and develop training programs as well as professional development learning experiences that improve student learning.

Principal Accountabilities: 
Student Development:

  • Work with the Dean to design and update content used in the creation and improvement of office-led professional development programs.
  • Conduct and supervises the delivery of workshops and training sessions to students on and off campus as required. 
  • Act as a liaison between the Dean and students to ensure that the Dean is aware of student needs as the content is being designed. These needs include diversity, accommodations, wellbeing, academic awareness, and student life awareness.
  • Ensure that all content being used in student programs has been seen and reviewed by the Dean. 
  • Make recommendations to the Dean regarding optimal use of available resources within the assigned budgets.
  • Communicate DoS vision and mission effectively with students, respond professionally to their needs and encourage students participation in the delivery of training and workshops.
  • Assist the Dean in developing strategic plans to ensure embedding a culture of professional development in students daily learning experiences on campus.
  • Identify appropriate programs for potential students and help students obtain the necessary resources for support.
  • Contribute to the adjustment process of the students who belong to underrepresented and marginalized groups to better mingle with their peers through introducing outreach and educational programs to students, staff and faculty orientations.
  • Assist in coordinating with the academic departments and schools to ensure providing students with a holistic learning experience on campus.
  • Act as the PPOC with the Office of Student Life (OSL) with regard to logistical requirements. 

First Year Program (FYP)

  • Supervise FYP throughout the academic year, which also includes Orientation week activities for first-year students. 
  • Oversee the recruitment, selection, training, and evaluation of FYP team of students with specific emphasis on developing competence and teamwork.
  • Supervise all aspects of the FYP with an emphasis on content, staff and student responsibilities, program development and project planning and implementation.
  • Introduces students to best practice work ethics and acts as a role model. 
  • Work closely with representatives from different offices including OSL, Academic Advising Center, the Office of Enrollment, Admission and Student Service Center, and the ALA, in order to help coordinate and provide support for first-year programs and services.
  • Manages efforts to serve first-year students throughout their academic year with follow-up communication, problem-solving, referral to student services offices as needed, and maintaining awareness of issues such as declaration and graduation requirement. 
  • Continues to develop and refine the program to ensure sustainability and relevance for coming years.
  • Supervise the work and evaluate the performance of the work-study students identified to assist in the FYP.

Student Integration Program (SIP)

  • Supervise SIP throughout the academic year, which also includes Orientation week activities for international and Egyptian graduate students. 
  • Oversee the recruitment, selection, training, and evaluation of the SIP team of students with specific emphasis on developing competence and teamwork.
  • Supervise all aspects of the SIP with an emphasis on content, staff and student responsibilities, program development and project planning and implementation.
  • Introduce students to best practice work ethics and acts as a role model. 
  • Work closely with representatives from different offices including Student Life, Graduate Student Services and FYP.
  • Manage efforts to serve AUC students with follow-up communication, problem-solving, referral to student services offices as needed, and maintaining awareness of issues such as adjustment. 
  • Continue to develop and refine the program to ensure sustainability and relevance for the coming years.
  • Supervise the work and evaluates the performance of the work-study students identified to assist in the SIP.

Student Leadership Institute (SLI)

  • Assist the Dean in developing curriculum.
  • Oversee and participates in the development of awareness campaigns for outreach purposes to develop and fulfill the goals of student development programs.
  • Supervise the work and evaluates the performance of the work-study students identified to assist in the SLI.
  • Provide advice, guidance, and support to students on various issues as required. 
  • Perform other duties as required.

Requirements: 
Minimum education requirement: BA/BS required, masters degree a plus
Experience: Minimum of 10 years of experience; including working in an academic or corporate training environment

Skills: 

  • Strong communication skills in English and Arabic
  • Ability to rapidly respond to changes in fluid situations
  • Strong leadership skills that serve well in handling large student groups
  • Strong emotional intelligence
  • Sound judgment when working with student requests 
  • Strong organizational, time management, and problem-solving skills
  • Strong ability to make decisions independently 
  • Report-writing skills and Presentation skills
  • Conflict resolution skills and Attention to detail
  • Excellent computer skills like PowerPoint, Google Docs, Box, Dropbox, WhatsApp, and other communication platforms.

 

Position is open until October 7, 2018

 

Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted. If interested, please send an updated and detailed resume to hr2@aucegypt.edu, stating “10001098 Manager, Student Development” in the subject line. 

 

“We thank all individuals who have expressed interest in working at The American University in Cairo.”