Mission, Vision and Values
"A patient's satisfaction is not an offer, it is a patient's right" - Dr. Mohamed Amin, Director, The Medical Services Department.
We promote the health and wellness of the university by providing outstanding primary health care, prevention-focused services and learning opportunities, which support the development and maintenance of healthy lifestyles and individual wellness among AUC students, faculty and staff. We strive for excellence in services that are patient centered responsive, cost-effective and accessible.
Our vision is to be the provider of choice for healthcare and health information for the AUC community, to be an integral part of the university’s education mission, and provide for a healthy campus where students, faculty and staff -- supported by a dynamic health care system -- pursue their academic and career goals in an optimal state of health.
•Excellent customer service
•Respect for all cultures and ethnicities
•Open communication between providers and patients and between students, faculty and staff
•Collaboration with and support of campus academic and service units
•Positive relationships with governmental health authorities and local medical organizations
•Continuous quality improvement throughout the organization
AUC has acquired its own on-site fully equipped Austrian-made paramedics ambulance for the New Cairo Campus. The clinic physicians and nurses on campus have been trained on how to utilize and operate all the imported emergency equipment (life support system, oxygen unit, cardiac monitors and a spinal immobilization and transport device).